User guide

How do I manage leads on Propmart?

Leads gathers clients who contacted you from listings, project pages, chat and Co-Agent. Take notes, set follow-ups and send matching listings from here.

Why it helps

  • No client falls through the cracks
  • Know who to follow up today
  • We find listings that match their needs

Steps · 5

  1. 1Open Seller Centre › LeadStart with today · overdue · new
  2. 2Open a clientTap “Call” or “Reply in chat”
  3. 3Change the statusNew → contacted → viewing booked → won / lost
  4. 4Add a note and follow-upType a note, set the next follow-up, tap “Save + set follow-up”
  5. 5Send matching listingsTick listings under “Matching” and tap “Send selected to client”

Ready? Try it yourself

Go to Leads

PropTips

  • Add a lead yourselfFor clients met offline — just a name and phone or LINE
  • Switch to board viewSee every client by status
  • Check “What they're into”Homes they hearted or viewed, and whether over budget
  • Assign leads to membersOwners and admins choose who handles each lead

Learn next

Guide

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