User guide

How do I report a problem on Propmart?

Tap the “Report” tab on the right edge of any page — we capture the screen, then you pick the feature, describe the problem, attach images and send. We reply within 1 business day.

Why it helps

  • No need to explain which page
  • The team sees what you see
  • Follow replies

Steps · 4

  1. 1Tap “Report”Right edge of the screen — we capture what you see
  2. 2Which featurePre-selected from the page; change if needed
  3. 3What kind of problemDoesn't work · looks wrong · slow · wrong info · suggestion, plus a short note
  4. 4Attach and sendUp to 5 images, drag or Ctrl+V, then “Send to team”

Ready? Try it yourself

PropTips

  • Mark up the screenshotEdit › box or pen
  • Follow the replyAccount › My reportsGo

Learn next

Guide

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